Returns & Exchanges
At Herbiotics, we want you to feel confident in every piece you wear; if your purchase doesn't fit or meet your expectations, you can return it within 30 days of delivery. All items must be in their original condition, unworn and with tags attached, to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all Herbiotics garment tags and protective seals are intact.
- 3.Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.
